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What is Travel Insurance?

This is a worldwide travel insurance package. It provides compensation relating to medical & other emergencies whilst travelling in or out of the country. Other emergencies may include Travel Delay, Repatriation of Travel Companion, and legal Expenses among many other. It also covers Pandemic as declared by WHO on Cancellation and Curtailment, Medical Expenses, Medical Evacuation or repatriation
What's in it for you?
  • Personal Accident Insurance cover in the event of death or permanent total disability following an accident. Medical expenses following an accident are covered under the Medical section
  • Personal Liability in a case where the insured becomes legally liable for accidental death, bodily injury or illness of any person or loss or damage to property
  • Journey Cancellation-Cover for nonrefundable incase the insured must cancel the journey as a result of illness, injury or death
  • Cover for nonrefundable and additional payments incurred to return home as a result of illness, injury or death
  • Cover Pandemic as declared by WHO on Cancellation and Curtailment, Medical Expenses, Medical Evacuation or repatriation

This policy provides cover against medical expenses related to illness or injuries including hospital and doctor’s costs, prescription medication, surgery, evacuation and repatriation. We will cover the following:

couple walking at the airport with their luggageHow does it work?
  • You can take our Travel Insurance per trip or annually if you are a frequent traveller
  • There are various options of our Travel Insurance to select from whether you are travelling for business or taking a holiday, we have a cover for your specific needs
young lady with her luggage and passport looking at the cameraTALK TO US Whether you travelling in, or travelling out, travel secured with insurance.Want to know more about Travel Insurance?We've answered some questions you might have.

    We will also cover the following:

    • Cover for nonrefundable and additional payments incurred to return home as a result of illness, injury or death
    • Cover pandemic as declared by WHO on cancellation and curtailment, medical expenses, medical evacuation or repatriation
    • Cheque
    • Bank Transfer
    • Mobile Money
    • Visa/Credit Card

    UAP Insurance Bank Details

    Bank Name: ABSA
    Account Name: UAP Insurance Company Ltd
    Account Number: 0451426397
    Branch Name: Hurlingham Branch
    Branch Code: 03045
    Swift code: BARCKE NXANPB

    For mobile money; kindly follow the below steps:

    • Go to M-PESA on your phone menu
    • Select Payment services
    • Select Pay Bill Option
    • Enter UAP Business Number- 505800
    • Enter the code sent via Text starting with TR......
    • Enter the premium amount
    • Enter your M-PESA PIN
    • Confirm details and press OK

    As soon as a covered event occurs (both emergency assistance or claims), the beneficiary or any other person acting on their behalf must immediately contact the Assistance Company centre with the insured’s unique reference number in order for the assistance company to act as soon as possible.

    You can cancel your policy before the policy start date by informing us in writing through Travelsure@uap-group.com and providing the following documentation:

    • Completed cancellation form
    • Visa rejection letter in a case visa denial by the Embassy. Please note taxes are non-refundable